The International Cricket Council (ICC) has announced that remaining tickets for the Cricket World Cup semi-finals and final will be awarded to fans using a public ballot system.
The tickets were previously made available online but a website set up specifically to deal with the transactions collapsed as millions of fans tried to gain access.
ICC chief executive Haroon Lorgat explained: "It was most unfortunate and no blame should be directed at Kyazoonga, the ICC’s official ticketing partner, as no one could have anticipated that tens of millions people would be trying to access the site an hour before it went live. In truth Kyazoonga have been an innocent third party in all the issues we have had with ticketing.
"In conjunction with the hosts, we have now agreed that a ballot system is the best means of releasing any available tickets for the semis and final. The high demand clearly proves the massive attraction of the ICC Cricket World Cup 2011 and format of 50 overs cricket."
Lorgat also offered his support of the organising boards in tracking down and arresting people associated with selling tickets on the black market after two people were arrested in Sri Lanka.
"We will support and encourage the actions of Sri Lanka Cricket in having such persons arrested for black market selling. It must serve as a warning that we will not hesitate to take action against anyone who abuses the system and sells tickets illegally."
The ballot process for World Cup semi-final and final tickets is as follows:
STEP ONE - You may apply for the ICC CWC 2011 Ticket Public Ballot from 28 February 2011 to 6 March 2011. You need to fill in a the Public Ballot application form at http://cwc2011ballot.kyazoonga.com. A ticket limit of two tickets per applicant applies. Only one application per person. Please do not submit more than one form: Kyazoonga will void your applications.
STEP TWO - You will receive a Ballot Confirmation Number once you complete and submit your application. No up-front payment is required at this stage.
STEP THREE - Please read and follow the instructions carefully before completing the form. If you break any of the rules all tickets you may be offered will be cancelled. All Ballot applications must be submitted no later than 6 March 2011.
STEP FOUR - The draw will be made by computer on 10 March 2011 and successful applicants will be informed by email on 11 March 2011. If you have not heard from Kyazoonga by 12 March 2011, please assume that your application was not successful in the ballot.
STEP FIVE - Successful applicants will be able to pay for their tickets through Kyazoonga’s secure payment processing website where they will be shown the transaction amount and asked to pay online using credit card/debit card/net-banking. If your transaction is not successful, your place in the draw will be offered to the next polled applicant from the draw.
STEP SIX - Upon successful payment completion, you will receive a confirmation page and email. Please print the page and keep the email. You will receive your tickets from the third week of March 2011
© Cricket World 2011